Notice: As of 30th June 2025, Multi-Factor Authentication (MFA) is now mandatory for all Admin/ID Verifier logins. This does not impact Applicants. Download the MFA setup guide.
Request your password reset token
You can request a password reset using this form. An email will be sent to the email address associated with your account. This will contain a link enabling you to reset your password. If you don't receive your reset email within a few hours, check your spam or junk folders.